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The CTFL-UT Certification Exam is designed for professionals who want to specialize in usability testing. CTFL-UT exam covers the fundamental concepts of usability testing, including the planning and design of tests, the execution of tests, and the reporting of results. Candidates are also tested on their knowledge of usability metrics, usability testing tools and techniques, and the different types of usability tests.

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The CTFL-UT exam is ideal for individuals who are involved in the design, development, and testing of software applications, particularly those who are interested in the field of usability testing. ISTQB Certified Tester-Foundation Level - Usability Testing certification is also suitable for individuals who are interested in pursuing a career in software testing, as it provides a solid foundation in the fundamental concepts of usability testing. The CTFL-UT Exam is recognized globally and is considered a valuable credential for professionals in the software testing industry.

ISQI ISTQB Certified Tester-Foundation Level - Usability Testing Sample Questions (Q10-Q15):

NEW QUESTION # 10
In the last project, the usability tests substantially exceeded the budget of the test plan. Which quality control task could have been used to avoid this?

A. Check that findings are communicated to the stakeholders
B. Check consumed resources regularly and compare with the estimates
C. Check that the usability test plan has been properly reviewed
D. Check whether the usability test report conforms to the best practices

Answer: B

Explanation:
To prevent usability testing from exceeding budget, active monitoring and control of project resources are critical. The best practice is to regularly check consumed time, costs, and effort against the original estimates, allowing timely adjustments to scope or resources. This is a classic quality control practice aligned with ISO
9001 principles and standard project management methodologies. Option A relates to test preparation, option C concerns reporting and communication, and option D applies after test execution. Only option B deals directly with budget control during the test.
References:
* ISO 9001:2015 - Quality Management Systems
* ISTQB: Usability Testing Guidelines
* Nielsen Norman Group: Budgeting for Usability Testing
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NEW QUESTION # 11
What location is NOT suitable for conducting a usability test?

A. A public place, such as a cafe.
B. A room at the place where the test participant lives or works.
C. A room where no action of the user can be seen or recorded by any means.
D. Two office rooms that are connected by a video link.

Answer: C

Explanation:
The primary goal of usability testing is to observe and record user behavior while interacting with the system.
A location where user actions cannot be seen or recorded (option A) completely undermines the test's purpose and is therefore not suitable.
While options B, C, and D are not ideal in all cases, they can still be valid settings depending on the context.
Testing in a user's natural environment (B) increases ecological validity. Remote testing via video link (C) is widely accepted. Testing in a public setting (D) can be useful for mobile apps or services intended for real- world use.
References:
Usability.gov: Conducting Usability Testing
Nielsen Norman Group: Choosing a Usability Testing Location

NEW QUESTION # 12
You're redesigning the web shop of a customer and found out that they are using legacy web design techniques like HTML tables for design matters, making the website hard to be operated using alternative input and output devices (e.g. screen readers).
Which kind of risk is most likely to occur?

A. There's no risk predictable
B. Accessibility risk
C. Usability risk
D. User experience risk

Answer: B

Explanation:
The use of HTML tables for layout instead of proper semantic HTML and responsive design violates accessibility guidelines, particularly those defined in the Web Content Accessibility Guidelines (WCAG).
Such a design makes it difficult or impossible for users relying on screen readers, keyboard navigation, or other assistive technologies to interact effectively with the site. Therefore, this creates a significant accessibility risk, which is distinct from general usability or user experience risks. Accessibility ensures inclusion of users with physical or cognitive impairments, making option B the correct choice.
References:
* W3C: Web Content Accessibility Guidelines (WCAG) 2.1
* ISO 9241-171:2008 - Software Accessibility
* Usability.gov: Accessibility Guidelines
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NEW QUESTION # 13
A "usability requirement" is:

A. A requirement needed to define the size of a mobile phone used in a usability test
B. A requirement on the usability of a component or system
C. A requirement how to conduct a usability test
D. A requirement needed for a usability tester

Answer: B

Explanation:
A usability requirement specifies how usable a product or component must be, often in terms of effectiveness, efficiency, and user satisfaction, as defined in ISO 9241-11. These requirements ensure that the product meets specific human-centered design goals, such as allowing users to complete tasks accurately and quickly.
Options A and C describe procedural or test setup elements, not actual usability requirements. Option B refers to personnel qualifications, which are not the same as usability requirements related to system behavior or performance.
References:
ISO 9241-11:2018 - Usability: Definitions and Concepts
ISO/IEC 25010:2011 - Product Quality Model (Usability as a quality characteristic) Usability.gov: Defining Usability Requirements
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NEW QUESTION # 14
What is the System Usability Scale (SUS)?

A. A usability test execution activity specified by the moderator that needs to be accomplished by a usability test participant within a given period of time.
B. A requirement on the usability of a component of system
C. A simple, ten-item attitude scale giving a global view of subjective assessments of usability.
D. Testing to evaluate the degree to which the system can be used by specified users with effectiveness, efficiency and satisfaction in a specified context of use.

Answer: C

Explanation:
The System Usability Scale (SUS) is a standardized, reliable tool used to measure perceived usability. It consists of 10 items with five response options (from strongly agree to strongly disagree). It is widely used due to its simplicity and effectiveness in providing a single score to reflect a user's overall satisfaction with a system. Option A refers to ISO's definition of usability testing, B describes a task in usability testing, and D refers to a usability requirement, not SUS. Therefore, the correct description of SUS is option C.
References:
Brooke, J. (1996). SUS: A Quick and Dirty Usability Scale.
Usability.gov: System Usability Scale (SUS)
ISO/IEC 25062 - Common Industry Format for Usability Test Reports
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NEW QUESTION # 15
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